Dimora Designz Return Policy
At Dimora Designz, we strive to provide exceptional products and services, tailored to meet your design needs. However, we understand that certain circumstances may lead to questions about refunds or returns. Please carefully review our No Refund or Return Policy to understand our stance in such situations.
1. Design Services:
a. Once design services are engaged and an agreement is signed, any payments made for design services are non-refundable.
b. In the event that a client decides to cancel or terminate design services after an agreement has been signed, no refunds will be provided for the services already rendered or the work completed up to that point.
2. Custom-Made Products:
a. Custom-made or personalized products, including but not limited to bespoke furniture and decor items, are crafted to your specifications and are not eligible for returns or refunds unless they are defective or damaged upon arrival.
b. In case of defects or damages, please refer to the section on Defective or Damaged Items in our Return Policy for the appropriate steps to take.
3. Client Collaboration:
a. Dimora Designz places a strong emphasis on collaboration with clients to ensure that design concepts, materials, and other specifics align with the client’s vision and preferences.
b. As such, we encourage open communication throughout the design process to minimize the possibility of misunderstandings and ensure your complete satisfaction with the final design.
4. Exemptions:
a. In situations where local laws require specific refund or return options, those legal obligations will be followed.
b. This No Refund or Return Policy does not affect your statutory rights under applicable consumer protection laws.
5. Contact Us:
If you have any questions or concerns about our No Refund or Return Policy, please feel free to contact us at [contact information]. We are here to address any queries you may have.
Please note that this No Refund or Return Policy is provided as a general template and may need to be customized to accurately reflect your specific refund and return practices and legal requirements. It is recommended to consult with legal professionals to ensure that your policy complies with relevant laws and regulations.